Project Created

We receive your request via email, form, or spreadsheet. Requirements, timelines, and delivery method (bulk or individual fulfillment) are captured up front.

You’ll receive confirmation when the project is created and entered into our system.

Awesomization (Free Design & Review)

Our design team prepares concepts or production-ready artwork at no charge. Proofs are shared for approval, and revisions are made until you’re satisfied.

You’re notified when proofs are ready and whenever updates are made.

Estimate Issued

A clear, itemized estimate is provided covering garments, decoration, fulfillment, and shipping. No hidden fees, no unnecessary upsells.

You’ll be informed when the estimate is issued and if any changes are required.

Invoice & Production Start

Once approved, the project moves into production. Printing, embroidery, and quality checks are managed end-to-end through trusted domestic partners.

We confirm when production begins and notify you of key milestones.

Production Complete

Finished items are inspected, counted, and prepared for fulfillment—whether that’s a single bulk shipment or hundreds of individual deliveries.

You’ll be notified when production is complete and the order is prepared for shipping.

Shipping & Fulfillment

Orders are shipped via consolidated freight or individual drop-shipments. Recipient data can be supplied by spreadsheet or collected securely by us.

Tracking information is shared as shipments are dispatched.

Delivered & Closed-Loop Improvement

Delivery is confirmed and the project is formally closed.

We follow up after delivery to confirm everything arrived as expected and to give you the opportunity to provide feedback, which feeds directly into process improvements for future orders.